Clinic enquiry recovery example

Capture treatment enquiries before they go cold.

For aesthetics and cosmetic clinics: Aivelop helps follow up missed messages, capture consultation requests and hand suitability, aftercare or medical-history questions to your team.

Reception support No diagnosis Human handoff
Aesthetics clinic enquiry
Hi, how much is laser hair removal for underarms?
Thanks for contacting Lumi Skin Clinic. I can take a few details and pass them to the team.
Is this a pricing question, a consultation request, a reschedule, or something for the clinic team to review?
Pricing and maybe booking a consultation.
Please share your name, mobile number and preferred day. The team will confirm availability.
Suitability, reactions or medical questions will be passed to the clinic team. Aivelop cannot provide medical advice.
Aivelop captures the enquiry. Your team keeps the judgement.
What Aivelop supports

Simple front-desk support

Treatment enquiry capture
Consultation request flow
Approved price or service wording
Missed-call follow-up
Appointment reminders
Review and rebooking requests
Boundary rules

Clear human handoff

SituationAivelop response
General service questionAnswer using clinic-approved public information.
Suitability or medical-history questionRoute to trained clinic staff.
Reaction, aftercare or complaintImmediate human handoff.
Price questionUse approved wording or invite consultation.
Booking requestCollect basic details and send to staff.

Aivelop helps your team respond faster without giving clinical advice.

Healthcare safety rules

No diagnosis, prescriptions or treatment recommendations.
Only clinic-approved wording is used.
Urgent, clinical, complaint-related or unclear messages are handed to staff.

Want to see this using your treatment menu?

We can adapt the services, locations, opening hours and handoff rules to your clinic.

Request demo