Clinic enquiry recovery example
Capture new-patient enquiries when reception is busy.
For dental clinics and small dental groups: Aivelop helps capture new-patient requests, appointment enquiries, reminders and reviews while routing urgent or clinical questions to your team.
Reception support
No diagnosis
Human handoff
Dental enquiry
Hi, do you take new patients?
Thanks for contacting Green Lane Dental. I can take a few details and pass them to the team.
Is this for a check-up, hygiene, cosmetic consultation, or something you want the dental team to review?
New patient check-up.
Please share your name, mobile number and preferred day. Reception will confirm availability.
If this is urgent or clinical, I’ll pass it to the team for review. Aivelop cannot provide dental advice.
Aivelop captures the enquiry. Your team keeps the judgement.
What Aivelop supports
Simple front-desk support
✓New-patient enquiry capture
✓Cosmetic consultation request flow
✓Missed-call follow-up
✓Appointment reminders
✓Google review requests
✓Urgent or sensitive handoff
Boundary rules
Clear human handoff
| Situation | Aivelop response |
|---|---|
| New check-up request | Collect details and preferred time. |
| Pain, swelling, trauma or bleeding | Immediate human handoff, no advice. |
| Treatment suitability | Route to dental team. |
| Pricing question | Use approved range or invite consultation. |
| Complaint | Route to practice manager or team. |
Want to see this using your practice details?
We can adapt the services, locations, opening hours and handoff rules to your clinic.